Downloading Lasso v4
EDB has developed a small multi-platform application called Lasso that can safely gather relevant diagnostics data on a system where Postgres and other relevant supported software, such as Barman, is running.
EDB distributes the application in a binary form by way of the Customer Portal and grants usage to its customers using their company token as a means of authentication.
Important
Consider Lasso a disposable application. Always download the application before exporting a report (or a series of reports), as the application is in continuous deployment mode.
To download Lasso for your system, use the Lasso link in the left panel of the Portal.
Unless your company requested a version of Lasso for
an isolated network system, without external access to EnterpriseDB's
infrastructure, you can upload the produced tarball
directly through Lasso using the --upload option. For more information, see Servers accepting upload of reports.
Alternatively, you can attach the report to a specific support ticket through the Portal or use the Support operations > Upload report menu from your company's page.